Appliances Retailing

Inflation erodes store profitability and requires teams to adjust their work organization:
- taking into account daily variations in volumes and supply uncertainties
- giving priority to value-added tasks
- by assigning these tasks to the right person at the right time.
To achieve this, a workload calculation and management tool is necessary.

In the retail industry, proper use of working hours has become essential to provide the best possible service to customers and guarantee the store's profitability. Managing this "good use of working hours" means ensuring that each employee is busy doing the right task, in the right way, at the right time and for the right length of time! This is a vast programme, the starting point of which is to have a repository of time-worth tasks based on in-store operation expertise, know-how and timekeeping techniques!