How can department managers be given more autonomy and responsibility?

The Covid crisis speeded up changes in how people relate to work. Remote working and flexibility are now seen as normal, and this means greater autonomy and responsibility for company employees. In retail, where you need to be on hand to stock shelves, for example, this type of organisation is more difficult to set up. […]

What is the workload simulation tool used for at the point of sale?

How does the TimeSkipper platform help chains and points of sale prepare for seasons, open a new store or Drive-in, gain market share from a competitor that has closed for a certain period of time, prepare a budget, or adjust hours to a store’s workload? The essence of a store’s activity is to offer the […]

Distribution management: the art of leadership

In the midst of a generational and social context, where relationships with each other and hierarchical behaviour have significantly changed, the distribution sector is going to have to readjust its management approach. It is not uncommon to find that employees have lost trust in their management and there is often a lack of motivation among staff. Most […]

Improving the commitment and know-how of retail managers

Should managerial know-how in retail let itself be overtaken by the changes in new generations and their relationship with work? It is now very complicated to recruit and retain employees. There is also a lack of motivation for assuming responsibility and management. A general lack of interest in work, a lack of know-how and a loss of reference […]

Three key factors to improve operational excellence in retail

Crisis management within retail Against a backdrop of intense competitive pressure, the sector is experiencing considerable organisational constraints linked to its transformation in recent years as well as unprecedented difficulties in recruiting and retaining staff. An unstable situation that is blithely complicating the current economic environment, which includes price increases in energy, raw materials and random […]

What are the new challenges for sporting goods distributors, and what are the impacts on their business?

Amid an economic and geopolitical slump, sporting goods retailers face significant constraints like all other retail players. Indeed, they have to juggle between logistic uncertainties, supply difficulties, disruptions, and shortage of manpower while containing the increase in the price of products and energy … a rather complicated situation that degrades the profitability of the players. Moreover, the short-term outlook needs to improve and will undoubtedly significantly impact the evolution of volumes.
And to spice things up, let’s add that within this environment, guaranteeing a high level of service and the assurance of an ultra-quality image are not options!
Despite this high level of instability, sporting goods distributors can still count on exploiting growth drivers: major sporting events, opportunities linked to societal trends, investment capacities, innovation in customer experience, etc.
Nevertheless, the context impacts the activity of the points of sale and the organization generally: what are the stakes, and how to respond to them by seizing development opportunities?
The point with Timeskipper …

Timekeeping in the retail industry: the winning asset to optimise your activities

Le chronométrage dans le secteur de la distribution : l’atout gagnant pour optimiser vos activités

In the retail industry, proper use of working hours has become essential to provide the best possible service to customers and guarantee the store’s profitability. Managing this “good use of working hours” means ensuring that each employee is busy doing the right task, in the right way, at the right time and for the right length of time! This is a vast programme, the starting point of which is to have a repository of time-worth tasks based on in-store operation expertise, know-how and timekeeping techniques!