How can department managers be given more autonomy and responsibility?

The Covid crisis speeded up changes in how people relate to work. Remote working and flexibility are now seen as normal, and this means greater autonomy and responsibility for company employees. In retail, where you need to be on hand to stock shelves, for example, this type of organisation is more difficult to set up. […]

What is the workload simulation tool used for at the point of sale?

How does the TimeSkipper platform help chains and points of sale prepare for seasons, open a new store or Drive-in, gain market share from a competitor that has closed for a certain period of time, prepare a budget, or adjust hours to a store’s workload? The essence of a store’s activity is to offer the […]

Distribution management: the art of leadership

In the midst of a generational and social context, where relationships with each other and hierarchical behaviour have significantly changed, the distribution sector is going to have to readjust its management approach. It is not uncommon to find that employees have lost trust in their management and there is often a lack of motivation among staff. Most […]

Improving the commitment and know-how of retail managers

Should managerial know-how in retail let itself be overtaken by the changes in new generations and their relationship with work? It is now very complicated to recruit and retain employees. There is also a lack of motivation for assuming responsibility and management. A general lack of interest in work, a lack of know-how and a loss of reference […]

Three key factors to improve operational excellence in retail

Crisis management within retail Against a backdrop of intense competitive pressure, the sector is experiencing considerable organisational constraints linked to its transformation in recent years as well as unprecedented difficulties in recruiting and retaining staff. An unstable situation that is blithely complicating the current economic environment, which includes price increases in energy, raw materials and random […]

Do-it-yourself stores: how to balance the workload/capacity ratio fairly?

The DIY sector has experienced a real upturn over the last two years. However, there have been some signs of weakness: inflation, supply difficulties, delivery delays linked to the Covid crisis and the conflict in Ukraine, and volume drops in certain market segments… An environment that makes it too difficult to win market shares is in full swing on all fronts! In other words, it’s a tough challenge you’re your teams!

Timekeeping in the retail industry: the winning asset to optimise your activities

Le chronométrage dans le secteur de la distribution : l’atout gagnant pour optimiser vos activités

In the retail industry, proper use of working hours has become essential to provide the best possible service to customers and guarantee the store’s profitability. Managing this “good use of working hours” means ensuring that each employee is busy doing the right task, in the right way, at the right time and for the right length of time! This is a vast programme, the starting point of which is to have a repository of time-worth tasks based on in-store operation expertise, know-how and timekeeping techniques!